- What does ‘Braai’ mean?
Braai is the Afrikaans word for BBQ and it is a national pastime in Southern Africa. No matter if it is winter or summer, cold or warm days/evenings, with friends or just us as a family, we love braai’ing.
- Why BBQ’ing with our braai wood is good?
Our wood has a very low moisture content, between 0 and 1%. Our BBQ wood is extremely dry and heavy which is why they burn for longer, compared to charcoal (very slow burning wood!) You will be able to cook for hours. Our premium African hardwood brings wood-fire flavours and creates delicious aromas. Also, they produce more heat, perfect for grilling your food or keeping warm around the firepit.
- Is your wood eco-friendly?
Kameeldoring wood and Sekelbos BBQ wood are taken from dead branches that fall from the trees. They then dry naturally in the hot African Sun. Once the wood is harvested, it is cut into logs – no nasty binding agents like you find with charcoal. Our wood is also derived from sustainable resources.
- Does wood burn longer than charcoal?
Wood typically burns longer than charcoal which makes it perfect for grilling a nice big cut of meat. Our Premium African hardwood (Sekelbos, Rooikrans and Kameeldoring) can burn for over an hour creating lovely hot coals which charcoal only burns for about a half-hour. You can cook more in one go.
Wood produces lots of heat as well. This burns hotter, making it perfect for grilling your food or keep warm around the fire on a chilly evening!
- Do you offer free shipping?
We do offer free shipping for all orders over £150 to all UK addresses excluding Scotland, where charges apply.
- When will I receive my order?
We will aim to deliver within 4 working days from receipt of your order. Deliveries will be made Monday to Friday (possibility for Saturday delivery – additional costs will occur)
- What are my options if a product is unavailable?
If goods are unavailable, we will offer you a similar substitute if available, subject to your agreement. If a substitute is not available, we will refund you.
- What payment methods do you accept?
We accept online-payment with Paypal, credit/debit cards or by bank transfer (BACS).
- Can I return products?
If you are not completely happy with the products you ordered, you can return them in the package they arrived in, within 14 days. Costs of return will be at your charge.
We will refund your payment within 14 days of the goods being returned.
- Which dish do you love cooking on the BBQ with your braai wood?
As a family we really enjoy BBQ fries. Our oldest daughter, 4-year-old, loves fries on the braai, haha!
- How can I contact you?
If you cannot find the answer to your question here, you can send us an email: firstname.lastname@example.org. We aim to respond within 24 hours during the week (we will be out BBQ’ing at the weekend… so it might be Monday before you hear from us).