Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Terms and conditions
1. PRODUCTS
1.1. All description of products and product pricing are subject to change at any time without notice, at our sole discretion.
1.2. We reserve the right to discontinue any product at any time.
2. PRICES
2.1. All prices are inclusive of V.A.T. and in British Pounds Sterling
2.2. We reserve the right to change any advertised prices at any time.
2.3. Free shipping on all orders over £190 to all UK addresses excluding Scotland where charges apply
3. OFFER and ORDER CONFIRMATION
3.1. By purchasing from us, you agree to enter in a contract to purchase the goods which have been ordered. A binding contract is formed upon our acceptance of the order in writing.
3.2. We reserve the right to refuse/cancel any order place with us by notifying you by email without detailed disclosure.
3.3. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the order was made.
3.4. You agree to provide current, complete, and accurate purchase and account information for all purchases made with us. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
4. SUPPLY of GOODS and AVAILABILITY
4.1. We reserve the right to refuse the supply of goods.
4.2. All goods are subject to availability. If goods are unavailable, we will offer you a similar substitute if available, subject to your agreement. If a substitute is not available, we will refund you.
4.3. We retain the right to accept orders and payments if products are out of stock, fulfilling the order upon stock replenishment.
4.4. If an item is out of stock, we will contact you; if the waiting time is considered too long, we will cancel and refund your order.
4.5. We will not be held responsible for any costs incurred due to items being unavailable.
5. PAYMENT TERMS
5.1. All orders must be paid in full at the time they are placed.
5.2. We retain title of all goods until payment is received in full.
5.2. We accept online-payment with Paypal, credit and debit cards or by bank transfer (BACS).
6. DELIVERY
6.1. Deliveries will be made Monday to Friday (possibility for Saturday delivery – additional costs will occur)
6.2. We will not be liable responsible for any losses incurred due to failure to deliver.
6.3. All goods must be signed for and you must confirm the conditions of goods. In case of any damage occurred in transit, you must notify immediately the driver of any problems and the delivery note should be signed accordingly.
6.4. Risk of damage to or loss of the products shall pass to you upon delivery.
6.5. Missed deliveries will still be charged and re-delivery will be charged at the same rate. The final decision as to whether the offloading location is safe will remain with the driver.
6.6. We will not accept any responsibility for subsequent theft of any product once delivered to the agreed location.
7. CANCELLATION of ORDERS / REFUND & RETURN
7.1. Under the Distance Selling Regulations, you have the right the cancel your order for any item purchased on our website at any time before the goods are despatched, or within 14 days of receiving the goods. Cost of return postage will be at your charge and you must take good care of the goods while in your possession. This does not affect your statutory right as a customer.
7.2. If you wish to cancel your order later than the 14 days following receipt of your goods, you will have to provide us with a reason and there will be a restocking fee of 30%. You will be able to return any items using your own courier or alternatively we can offer a collection and return service. The transport cost for the return will be quoted on request and will be at your charge.
7.3. We will refund your payment within 14 days of the goods being returned.
8. PERSONAL INFORMATION, PRIVACY and SECURITY, USE of our SITE
8.1. To view our Privacy Policy, please click here.
9. GOVERNING LAW and JURISDICTION
9.1. This contract is subject to the law of England and Wales. A dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. CHANGES to TERMS and CONDITIONS
10.1. You can review the most current version of our Terms and Conditions at any time at this page.
10.2. We reserve the right, at our sole discretion, to update, change or replace any part of our Terms and Conditions without prior notice to you.
11. CONTACT INFORMATION
11.1. Any questions regarding these Terms and Conditions should be sent to us at sales@letsbraai.co.uk
